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21st October 2017:

Cold Callers


Trading Standards have made us aware that there are companies causing concerns in Somerset. These often have representatives in the area cold calling at houses. They vary in what they are offering. It can be suggesting they can handle compensation claims or talking about cavity wall insulation. Callers can be offering to provide garden services, selling goods etc.

Bogus traders often call at the door without an appointment - their work can be over-priced and poor quality. Make sure you do not buy from or sell to callers at the door. If you have a chain on your door then ensure it is on before you answer the door to strangers. Do not have dealings with cold callers - better to close the door and keep them outside. If you do want to have work done then ensure you get written quotations from reputable companies - consider asking family or friends for suggestions.

Remember you can also get bogus calls on the telephone or by Email - never give out ANY personal information on either.

If you think you have been subject of cold calling, bogus traders etc then please contact the police using the 999 emergency number.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

29th July 2017:

Thefts from vehicles


Recently there has been an increase in car break-inís across the Mendip and South Somerset areas. Please can I remind you all to empty your vehicles of all valuables and not to leave anything on display. This includes Satnavís, mobile phones, personal belongings and driving documents. When locking your car always set the immobiliser, and if you donít have one, consider getting one fitted.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

15th May 2017:

Neighbourhood Watch Summer Newsletter


A newsletter has been published by Avon and Somerset Community Policing containing relevant information for our area. Click HERE to view it.

7th February 2017:

Neighbourhood Watch Spring Newsletter


A newsletter has been published by Avon and Somerset Community Policing containing relevant information for our area. Click HERE to view it.

16th November 2016:

Forgeries in circulation


Police have received information that there are counterfeit £10 notes in circulation. The Bank of England produce information leaflets called `Take a Closer Look', which tell you what to look for and how to spot forgeries. Click HERE to visit the relevant section of the Bank of England website.

Additionally, police across the South West are having a crackdown on people using mobile phones while driving and will be pro-active across the Southwest during this operation. Click HERE to see the press release about this.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

12th March 2016:

Recent thefts


There have been a number of break-ins to homes, garages, sheds and cars in the Frome area over recent weeks and thefts have included computers and other electronic equipment, phones, wallets, jewellery and other items of value. In some of these cases no damage has been necessary to obtain access. This is a general reminder to be vigilant in making sure that homes, garages, sheds and cars are locked whenever they are not in use, and to make sure that valuables are not visible through windows. No doubt you will have heard this message before, but over time many of us become more relaxed about home security. If you are away from your home overnight or for a few days, try to ask a friendly neighbour to keep an eye out for and to report anything suspicious.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

11th February 2016:

Unsolicited callers


This is a general message to remind of the need to be wary of cold callers. These can take the form of persons calling at the house, cold calling on the phone, unsolicited emails or post. Calls can vary from persons wanting to undertake work at your home to calls from people wanting to make appointments to discuss alarms, insulation etc.

If you want to have work done at your property please ensure that you contact workers yourself or ask family/friends for recommendations. You can also contact the Trading Standards office regarding their Buy with Confidence approved trader scheme at www.devonsomersettradingstandards.gov.uk

Police suggest that any unsolicited caller, phone call, email or letter is treated in the same way. Don't have any dealings with them, don't give any personal information (name, address, phone number, bank details) and don't reply to emails. If you think that there is suspicious activity that is of concern, contact the police on their 101 number, or use the 999 system if you think there is a bogus caller at your door.

Remember - if in doubt, keep them out.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

1st December 2015:

Theft of ride-on lawnmowers


We warned about this particular type of theft back in August, but you should still be vigilant, as thieves are again active in this area. A break-in occurred overnight of 29-30 November. Entry was gained into a locked shed at a property in Innox Hill, Frome, and again, a ride-on mower was stolen.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

29th November 2015:

Beware people bearing gifts


The following is a recounting of an incident by the victim:

I had a phone call from someone saying that he was from some outfit called: "Express Couriers," (The name could be any courier company). He asked if I was going to be home because there was a package for me that required a signature. The caller said that the delivery would arrive at my home in roughly an hour. Sure enough, about an hour later, a uniformed delivery man turned up with a beautiful basket of flowers and a bottle of wine. I was very surprised since there was no special occasion or holiday, and I certainly didn't expect anything like it. Intrigued, I enquired as to who the sender was. The courier replied, "I don't know, I'm only delivering the package." Apparently, a card was being sent separately... (The card has never arrived!). There was also a consignment note with the gift. He then went on to explain that because the gift contained alcohol, there was a £3.50 "delivery/verification charge," providing proof that he had actually delivered the package to an adult (of legal drinking age), and not just left it on the doorstep where it could be stolen or taken by anyone, especially a minor. This sounded logical and I offered to pay him cash. He then said that the delivery company required payment to be by credit or debit card only, so that everything is properly accounted for, and this would help in keeping a legal record of the transaction. He added couriers don't carry cash to avoid loss or being likely targets for robbery. My husband, who by this time was standing beside me, pulled out his credit card, and 'John,' the "delivery man," asked him to swipe the card on a small mobile card machine with a small screen and keypad. Frank, my husband, was asked to enter his PIN number and a receipt was printed out. He was given a copy of the transaction. The guy said everything was in order, and wished us good day.

To our horrible surprise, over the next three days, £4,000 had been charged/withdrawn from our credit card account at various ATM machines. Apparently the "mobile credit card machine," which the deliveryman carried now had all the info necessary to create a "dummy" card with all our card details including the PIN number. Upon finding out about the illegal transactions on our card, we immediately notified the bank which issued us a new card, and our credit/debit account was closed. We also personally went to the Police, where it was confirmed that it is definitely a scam because several households had been similarly hit.

WARNING: Be wary of accepting any "surprise gift or package," which you neither expected nor personally ordered, especially if it involves any kind of payment as a condition of receiving the gift or package. Also, never accept anything if you do not personally know or there is no proper identification of who the sender is. Above all, the only time you should give out any personal credit/debit card information is when you yourself initiated the purchase or transaction!

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

23rd August 2015:

Theft of ride-on lawnmowers


Somerset is experiencing an increase in thefts of ride-on lawnmowers. In most cases they are being stolen from secure sheds and barns. We are advising owners to check and review their security - upgrade locks to those with 'Sold Secure' approval. Be sure to mark your mowers with an approved marking system and to register them with Immobilise.com.

Call 101 to report any suspicious activity and check with any neighbours, who you know have ride-on lawnmowers, who may not get this message.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

15 Jun 2015:

Rural Crime Survey


The National Rural Crime Network is undertaking a survey at this time and you are invited to participate. The survey was mentioned on Countryfile recently. It aims to reflect the concerns of people living, working or spending time in rural areas - and is anonymous. The survey refers to various crime issues including dwelling and non-dwelling break-ins, traffic issues, anti-social behaviour, fear of crime etc.

The survey will take between 10-15 minutes to complete. Click HERE to access the survey.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

05 Jun 2015:

Seasonal Reminders


Over the past couple of weeks there has been an increase in burglaries across Somerset. Incidents have occurred during both daytime and during darkness hours. Access has been gained in many instances through insecure windows/doors.

With the promise of better weather, please ask all members to ensure that properties are kept secure whenever possible. Whether properties are being left for short periods or whilst on holiday, or even if you are going into the garden - always make sure that accessible windows and doors are kept closed and locked.

Another area of concern often related to this time of year is that of theft from motor vehicles. Many of these incidents can be prevented by ensuring that vehicles are always kept secure, windows are closed and items of value removed (or at least put out of sight).

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

05 Dec 2014:

General Reminder about Unsolicited Callers and Seasonal Risks


Members are reminded not to have dealings with any unsolicited callers, whether they are at the door, calling by phone, sending emails or writing to you. They may be offering to buy or sell items; perhaps offering to provide crime prevention advice, repair guttering or cut trees down; or they may ask to gain access inside the property. Whatever the excuse do not have dealings with them in any form.

Distraction burglaries are not common in Somerset, but there have been a couple of instances recently where elderly residents have been duped. Police Officers are keen to ensure that awareness in the community is raised and hopefully the likelihood of further victims will be reduced.

Every year at this time there are some sad stories of burglars stealing Christmas presents or otherwise ruining what should be a happy and festive time for all. Be extra vigilant about keeping your home securely locked when you are not there, and don't leave bags or packages visible in an unattended vehicle or near windows.

Remember all suspicious activity or callers should be reported as soon as possible to the police on 101 or in an emergency 999.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

28 Nov 2014:

Thefts from Vehicles


There has been a general increase in the number of thefts from motor vehicles recently. Some of these are occurring in shopper car parks, some in residential areas and an increasing number in rural car parks. These rural car parks are often in beauty spot areas and predominantly used by walkers during daylight hours. Vehicles have generally been left secure and access has been gained by breaking windows. Items left on display in such vehicles has been targeted - such as personal items, satellite navigation accessories and small change left in central consoles.

We want to remind members of this type of crime and ask that they not only keep vehicles secure, but remove temptation by ensuring they do not leave any items on display. No matter how inconsequential you think the item is, it could be too good an opportunity for the would-be criminal.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

11 Nov 2014:

Beware Parcel Delivery Service (PDS) Scam


Christmas is fast approaching and Royal Mail & The Trading Standards Office are making people aware of the following scam: A card is posted through your door from a company called PDS (Parcel Delivery Service) suggesting that they were unable to deliver a parcel and that you need to contact them on 0906 6611911 (a Premium rate number).

If you call the number and you start to hear a recorded message you will already have been billed £315 for the phone call!

If you do receive a card with these details, then please contact Royal Mail Fraud on 020 7239 6655.

Please be aware that the premium rate number may change but nevertheless please do not call any number stated on a card from PDS. Please make all your family, friends and neighbours aware of the above.

Also, as a general reminder, we are sure that many of you will have either started shopping for Christmas or soon will be. Please remember that your vehicle can be like a shop window and at times an open invitation to the would-be criminal. In brief, don't make their life easy - ensure that you never leave any items on display when the vehicle is unattended. Always make sure the vehicle is locked, that windows are secure and alarm/immobiliser activated.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

25 Oct 2014:

The fraud awareness campaign "Spot It, Stop It"

This campaign has been launched in Avon and Somerset, targeting doorstep, phone and online scams. The campaign, a Home Office initiative supported by Avon and Somerset Police and Neighbourhood Watch, has been developed following input from local people across the force area. The crime prevention advice for the campaign focuses on three key rules - making decisions in your own time, checking people are who they say they are, and not sharing personal information.

Visit www.avonandsomerset.police.uk/stop-fraud for straightforward advice on how you, your family and neighbours can protect themselves from fraud. Please help us spread the word. If you would like any crime prevention leaflets, door stickers or posters, please send an email to corporatecommunicationsdepartment@avonandsomerset.police.uk

Spotting and stopping fraudsters:

SPOT IT -


Make decisions in your own time:

- Obtain at least three written quotes and references before having any work done.
- Genuine callers won't mind coming back in a day or two so that you can make independent checks.
- If a caller refuses to leave your doorstep contact the police.

Check people are who they say they are:

- Check a company is trustworthy by making independent checks, such as calling the National Consumer helpline or Action Fraud.
- Check a caller is a genuine employee by calling the company on a number you've looked up independently. Don't use the number they provide on their ID badge.
- Telephone fraudsters can stay on the line after you hang up. Wait at least 10 minutes or use a different line to make any other calls.

STOP IT -

- Don't share your personal information, including financial details, your full name, date of birth, address or travel plans.
- Always destroy documents containing your details after use.

Report fraud by phoning 0300 123 2040 or on-line at www.actionfraud.police.uk . If you are concerned and the caller is still in the area call 999.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

02 Oct 2014:

GENERAL REMINDER REGARDING CALLERS AT THE DOOR - please remember not to have dealings with any unsolicited callers whether they are at the door, calling by phone, sending emails or writing to you. They may be offering to buy or sell items; perhaps offering to provide crime prevention advice, repair guttering or cut trees down; or they may ask to gain access inside the property. Whatever the excuse, do not have dealings with them in any form. Remember all suspicious activity or callers should be reported as soon as possible to the police on 101 or in an emergency 999.

SEASONAL REMINDER - the end of the month will find many people enjoying Halloween. However we are aware that some people prefer not to have Halloween revellers at the door on this evening. We have flyers which aim to reduce such callers and if you would like copies, please contact Lindsey on 01278-644799.

By the beginning of November we will see firework celebrations and of course the Carnival Season. The police ask that if you are going out to enjoy or to take part in these events, you take care to ensure that properties are kept secure and alarms activated where they are fitted. Perhaps also consider leaving lights on timers or a radio on a talk channel to make properties appear as if they are occupied.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

20 Sep 2014:

Crime Report:

During the past few days there have been a number of overnight thefts from cars in Frome, in some instances from cars parked in the road. In other instances the cars were parked off-road and in one case the theft was from an unlocked car in a garage. In some cases, thefts included bags, money, mobile phones or other items left in vehicles. In most cases, SatNav equipment was taken.

Wherever and whenever you leave your vehicle, make sure it is locked and that all windows are closed. Remove valuable items or put them out of sight.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

11 Sep 2014:

Crime Report:

Overnight of 5-6 September a burglary occurred at Leaze Road, Frome. It is thought that the door to the property had been left insecure. Entry was gained and items stolen include a mobile phone, bank cards and a set of keys.

Overnight of 7-8 September a burglary occurred at a property in Riverside Terrace, Frome. Access was gained through an insecure window. Items stolen include a driving licence, pedal cycle, alcohol and cash. Also a shed at a property in Elm Leigh was broken into. Two pedal cycles were stolen from the shed and three insecure vehicles at the property were entered. Items stolen from the vehicles were satellite navigation systems and a small amount of cash.

The Police Post in Frome Market Car Park has pamphlets on Internet security and other police concerns. Drop by to collect any of this helpful advice.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

1 Sep 2014:

DEYA, the company that delivers Yellow Pages, has asked us to make you aware that they're about to begin delivering this year's directories to your area. They will endeavour to hand the directories to householders in person or through the letterbox, or leave the directories out of sight, or with a neighbour where this is not possible. They may leave a card to advise householders accordingly, or to arrange re-delivery. Delivery usually takes about 2-3 weeks.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

28 Aug 2014:

We are reminding people to be careful of phone scammers after several reports of bogus callers claiming to be police or security companies. There have been several incidents in North Somerset and South Gloucestershire over the last month where residents received a call on their landline from someone purporting to be from either the police or a security company.

An elderly couple in Clevedon, North Somerset, received a call from a man claiming to be from "The Crime Reduction Unit of the police". He was trying to persuade the couple to buy an alarm for £1.00 that would connect them to the local police and fire service. He also wanted to make an appointment to visit their home. They weren't sure about the man so they hung up and told their neighbour, who alerted police.

In a similar vein, an elderly lady in South Gloucestershire was made aware of a potential scam after a friend received a call. When she then got a phone call herself she was prepared. She was called by a man who stated he was from a security company wanting to conduct a home survey. She asked for the proposal to be put in writing and for a letter to be sent with some literature to her so she could speak to her son, at which point the man put the phone down.

PC Fin Simmons from Avon and Somerset Police said: "I encourage people to take care when they receive unsolicited calls from people. The two ladies who received calls did exactly the right thing in trying to get the person to prove their identity. Reputable companies or genuine callers will be happy to prove who they are and provide identification."

"It's important to reiterate, the more we talk about these scams, the more people are made aware of them and the less likely they are to become victims. Please spread the word to your relatives, neighbours, colleagues and friends, especially those who are elderly or vulnerable. If you are unsure of anyone asking you for details, we would advise you to be overly cautious. There are some simple but effective measures people can take to minimise the risk of becoming a victim of these scams."

- If someone claims to be from a company check their details, look at their website and see if they have any testimonials.
- Call the company, but don't use any number the caller gives you. Look one up on the internet or in a phone directory. Before you make the call, either use a different telephone or wait for a dialling tone to ensure the bogus callers are not still on the line.
- If the person claims to be from the local police, always ask for their collar number or staff I.D number. Every officer or staff member has one. You can then call 101 to check they are who they say they are.
- Don't release any personal information including any bank details that could be exploited unless you have confirmed the caller is genuine and reputable and you actually need what is being offered.
- The police and the banks will never ask you for banking details or PIN numbers on the phone.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

11 Aug 2014:

Please find below a link to a website which is safe and well-trusted when it comes to giving excellent advice about keeping safe on the internet and which could reduce the risk of you becoming a victim of cyber crime.

www.getsafeonline.org

The three golden rules for us all to adopt to avoid becoming victims are:

1. Choose, use and protect your passwords carefully.

2. Ensure your antivirus/antispyware software and firewall are always kept up-to-date and switched on.

3. Be very careful about the amount of personal and financial information you reveal - and to whom.

The Crime Prevention Team hope you find this information useful.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

25 July 2014:

Crime Prevention Advice:

There has recently been a spate of walk-in opportunist thefts across the Policing District. Members are reminded to make sure that windows and doors are secure, even if you are outside in the garden or garage. With the warm weather you may want to throw open your windows and doors, but remember it only takes a few seconds for a thief to enter your property and steal your possessions.

If you are leaving your property for any length of time, please consider using timer switches, make sure you cancel your deliveries such as milk and papers and ideally ask a neighbour to collect your post on a regular basis.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

08 July 2014:

With the main holiday season nearly upon us, police would like to remind all members of the following:

** Try to make your home look occupied even when it is not - using lights or a radio on a "talk" station set on a timer can help to make it look as though you are in;

** Consider asking a neighbour to open and close curtains that are usually drawn on a daily basis;

** If you are normally in the habit of parking a car on your driveway, when going away on holiday try to arrange for a neighbour to park their vehicle in its place;

** Remember to cancel regular deliveries.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

22 June 2014:

We are once again reminding people to be alert to phone scams which involve bogus "police officers" phoning people and trying to persuade them to provide bank card details, before sending 'couriers' or 'colleagues' to collect the cards. There have several incidents in Burnham-on-Sea this week where elderly residents received a call on their landline from someone purporting to be from either the Police or a bank.

On one occasion a victim was asked for their PIN number and told that an officer was en route to collect their card. On the second occasion, the victim was asked to withdraw a considerable amount of money from their account and await further instructions. Dr Kirstie Cogram, Manager of the Economic Crime Group at Avon and Somerset Police, said: "The police and the banks will never ask you for banking details or PIN numbers on the phone. Similarly, they would never send a so-called 'courier' to collect bank cards or money or ask you to withdraw cash. The victim who has handed over her bank card and pin number has sadly lost a considerable amount of money".

"In the second case this week, I would like to praise bank staff who prevented their customer becoming a victim of crime. Their suspicions were raised and they alerted police. It's important to reiterate the more we talk about this scam, the more people are made aware of it and the less likely they are to become victims. Please spread the word to your relatives, neighbours, colleagues and friends, especially those who are elderly or vulnerable. If you are unsure of anyone asking you for details, we would advise you to be overly cautious. There are some simple but effective measures people can take to minimise the risk of becoming a victim of these scams."

- Never give anyone your bank card or divulge your pin number.
- If in doubt call either your bank or the police, but don't use the number that you are given by the caller. Either use numbers given on a reputable website or in the yellow pages.
- Before you make the call, either use a different telephone or wait for a dialling tone to ensure the bogus callers are not still on the line.

If you have any information about any financial scams or suspected crimes, or you wish to report that you have become the victim of a financial crime, you can contact Action Fraud. They provide a central point of contact for information about fraud and financially motivated internet crime. If you've been scammed, ripped off or conned, there is something you can do about it. Report fraud to them and receive a police crime reference number. You can call them on 0300 123 2040 or visit www.actionfraud.police.uk

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

10 June 2014:

Last week the force had to deal with another example of a nationwide telephone scam which is preying on elderly and vulnerable people. A foreign sounding male contacted a taxi company in Taunton and ordered a taxi to go to the address of a vulnerable individual and take them to a post office or bank. They also requested the potential victim to ring them for further instructions, which would no doubt have caused them to part with a large amount of money. In this case, the fraud was narrowly prevented by the vigilance of the taxi driver, but we would like you all to be on the lookout for further offences. Please also consider those among your neighbours who may be more vulnerable than yourself. The force area has suffered a number of these 'courier fraud' offences, and in one case an unsuspecting victim lost £34,000!

Below is a link to an article showing how Avon & Somerset detectives are fighting this type of crime:

www.avonandsomersetpolice-link

Crimestoppers have also launched a special website, www.crimestoppers-uk.org/gameoffraud, with information and advice on how to avoid falling prey to a variety of types of fraud. Take their online quiz and find out if you may be vulnerable!

Please also find below a link to the very latest edition of the Senior Siren, the bi-monthly magazine of the Senior Citizen Liaison Team. The Senior Siren is packed with lifestyle and safety advice for the older adult population. The 'Senior Spotlight' interview in this edition features the world renowned scientist, Dr Lyn Evans CBE, project director of the Large Hadron Collider at the CERN facility in Geneva.

www.senior-siren-link

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

27 March 2014:

Today, a sales person was completing door to door sales of alarms, for or on behalf of a company with a name of Approved Business Group Ltd. He was last seen in Locking Village. It appears that this company no longer operates from the address quoted, in Oldmixion Crescent, Weston super Mare. Please be careful if you are approached by door to door sellers, and if you have any concerns or information please contact the Local Trading Standards office. If you are considering household security, or any other services, please take the time to approach reputable companies directly yourself, who are likely to be affiliated to an appropriate Trade Association.'

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

25 March 2014:

(1) Over the past couple of days there have been several reports of fraud occurring, predominantly in the North Somerset area but it is possible that this will occur in other parts of Somerset. Essentially, retired persons appear to be targeted with a phone call. The caller purports to be from the police and indicates there has been a problem with the use of their bank card. The caller asks the victim to call them back and gives a number. The end result of this is that a number of people have so far been conned out of several thousand pounds - each.

Police are investigating this matter however your assistance is also requested:

(a) to encourage anyone subject to such a matter in the last few days to contact the police immediately - using the 101 number.
(b) to encourage residents receiving an unsolicited call from someone alleging to be from the police to take care. If they ask you to call them back on a number please do not do so. The number for the Avon and Somerset Constabulary switchboard is 101 and this is the number that should be used if anyone is subjected to this type of telephone call.

(2) Trading Standards and the Police often receive complaints about people who have had work carried out by doorstep traders. Typically a trader will call at the door uninvited offering to carry out work such as home improvements, repairs or maintenance. The work done might be unnecessary, shoddy or unfinished and the price is often highly inflated. Some rogue traders use pressure-selling techniques to get you to agree to work. This might include using phrases to frighten or panic you in to thinking that your home is unsafe, putting a time restriction on the offer or falsely claiming to be working for an official body. The trader may make you feel harassed, threatened or intimidated in to agreeing to work you don't want.

Some doorstep traders are genuine however. If you choose to use them, never agree to work being done until:

- You have checked the trader's name, business address, landline telephone number and identification.
- You have been given written notice of a 7-day right to cancel.
- You have got a second opinion and checked the price by getting other quotes from reputable traders.
- You have a clear, written agreement on the work to be done and how much it will cost.

Be suspicious of any offers to do gardening, roofing, guttering, drainage, driveway or electrical work from anybody who turns up uninvited at your door. Don't invite unexpected callers in to your home and never pay any cash up-front. Always obtain a receipt.

If you're suspicious about a doorstep trader or feel threatened in any way, report it to the Police as soon as possible (ideally while they're still in the area). Telephone 101 for all non-urgent reports and enquiries or 999 in an emergency. Also consider displaying a door sticker to say 'we do not buy or sell to callers at the door.' (available through the NHW office at 25p each).

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

18 March 2014:

If you are apparently contacted by the Police, please verify who they are. Do not give personal details or bank details over the phone. Legitimate Police wouldn't ask for them unless it is related to a case, and then you would be aware of it. To check who they are, ask for which area they work, for their Force ID (collar no) and name. Call 101 and ask for the constabulary they are from. Ask the call taker to put you through to the Officer.

If the caller is unwilling to give any of the above information then they are not calling for genuine reasons. We are always happy for you to check who we are by calling back through the 101 number.

If you have information about any crime, phone the police on 101, or you can call anonymously to the independent charity CRIMESTOPPERS on 0800 555 111. For general information about Neighbourhood Watch nationally see the www.ourwatch.org.uk website.

General: There are five Neighbourhood Policing beats covering Frome, designated Berkley Down, Fromefield, Keyford, Park and Welshmill, in which there are 40 active 'Neighbourhood Watch' schemes.

The following advice is enduring.

"Be sceptical of unsolicited offers and approaches. Criminals are constantly thinking up new and attractive-sounding scams to trick us into parting with our money. Never let anyone you don't know into your home without an appointment, and check the identity cards of any official, e.g. a meter-reader. If in any doubt, refuse them access. Lock all doors and windows when you are out, including garages and sheds, from which there were a number of thefts earlier this year."

If you see a crime being committed, or something suspicious, report it, using the Crimestoppers number, which is 0800 555 111.

In an emergency (if you or someone else has been hurt or is in danger) you should still call 999. To contact the neighbourhood policing team, or for any other (non-emergency) requirements, call 101.

We try to ensure the accuracy of all information contained on this website, but we accept no liabilities whatsoever arising from any inaccuracies or incompleteness. All contents of this site are copyright - Frome Third Age. Reproduction, re-use or distribution is not allowed unless prior permission has been granted. [2013]